Returns & Exchanges

At Al Haramain Perfumes, we strive for your complete satisfaction with our exquisite fragrances. If you are not entirely pleased with your purchase, you may return or exchange unopened and unused items within 14 days of delivery.

1

Initiate Your Request

Contact our dedicated customer support team via email or our online portal with your order number and the reason for the return.

2

Quality Inspection

Ensure the perfume remains in its original, sealed cellophane packaging; for hygiene reasons, we cannot accept returns on opened or tested bottles.

3

Secure Packaging

Carefully pack your items in the original shipping box to prevent damage during transit and include a copy of your invoice.

4

Refund Processing

Once our specialists verify the condition of the returned item, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing